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ReBuilder Medical

5 Year Warranty

Your ReBuilder® device carries a 5 year warranty against defects in workmanship. Additionally, for loss or any accidental damage, you can trade in the damaged unit for 50% off a new unit at the published price.

Within 5 years of date of purchase, if your ReBuilder malfunctions, we will have you return it and we will repair it or replace it, and return it to you.

If you have a problem, try our basic troubleshooting or give us a call and we may be able to diagnose the problem and fix it over the phone.

If we can not correct the problem follow the steps below.

  1. We will give you a return order number for your replacement ReBuilder.
  2. Place this order number on the outside of the box.
  3. Send your ReBuilder with its battery in it, the AC adapter if applicable, and the leadwire(s). For your records, write down the tracking number from the shipping company you select.
  4. We will repair or replace your unit and ship it back to you.

Our conductive garments carry a 90 day warranty against defects in workmanship. Should you have a defective garment, please call us for return information. We will repair or replace the garment at our discretion.

All warranty claims are to be processed by the manufacturer directly and must be accompanied by a receipt for purchase or copy of a dated order to dispense by a certified physician’s office. DO NOT RETURN THIS ITEM TO YOUR DOCTOR FOR WARRANTY RELATED ISSUES. Contact ReBuilder Medical for all warranty claims 866-725-2202

Revised: November 10, 2016 5:32 PM