Guarantee | ReBuilder Medical
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The best way to get relief and enjoy the benefits of better health is to try the ReBuilder® for yourself today.

Our Guarantee

Give the ReBuilder® a fair 90 days of consecutive treatment & we guarantee results

Your satisfaction is our priority or your money back!

We are so confident in the ability of ReBuilder® to work for you that
We offer a 90 Day - No questions asked - Money Back Guarantee*.

Lifetime warranty for the ReBuilderReBuilder manufactured in the USA

Here’s How It Works

Step 1 to Redeem your Warranty

Call Us for Support

At the end of the second week of treatment, if your ReBuilder® is not meeting your expectations, call us and you’ll be immediately greeted by one of our knowledgeable representatives- no automated touch dials or service centers. We’ll have one of our experienced nursing staff members suggest corrective changes to fit your particular needs.

Step 2 to redeem your warranty

Still Not Satisfied?

If you are still not satisfied with your progress after completing your consecutive 90 days of treatment, call us to complete your return. We will give you a Return Merchandise Authorization # (RMA) and the address of our Quality Assurance Contractor so you can return your ReBuilder® for inspection. This must be completed within your allotted 90 day time period from the date of purchase.

Step 3 to redeem your warranty

Send Us Your repackaged ReBuilder® in the original shipping box

Include all instructions and accessories.

Write the RMA # clearly on the outside of the box.

Any return that does not have a valid RMA # on the outside of the box will be returned by the Quality Assurance Contractor. Ship it to the address supplied, ensuring your package and with a return receipt requested. This RMA # is valid for 30 days. Packages received after this window will be rejected and returned.

What Does the Quality Assurance Contractor Do?

The Quality Assurance Contractor will examine your ReBuilder® to rule out any warranty issues that might be responsible for your dissatisfaction. If it is determined that there is a warranty issue, the Quality Assurance Contractor will repair and recalibrate your ReBuilder® to ship it back to you, so that you may complete your 90 Day money-back guarantee period with a ReBuilder® device that we will all know is working properly.

If there are no warranty issues, and we have analyzed your treatment record for 90 days of consecutive treatment, a 15% restocking fee will be deducted from the purchase price of the ReBuilder® device (less original shipping costs) and the remaining amount will be issued as a refund within 30 days of final approval of the return.

Who May Apply?

*The 90 Day Money-Back Guarantee applies to new, personal use purchases only, made directly through ReBuilder Medical, Inc. Only the cost of the ReBuilder® device is refundable. This guarantee does not apply to refurbished equipment, discounted devices, distributors, or devices obtained for or by professional users (physicians), and is valid only in North America.

Any optional accessory items added to the order, or (if purchasing the ReBuilder 2407 Deluxe Kit) accessories included in the kit are non-refundable due to personal hygiene reasons. If you purchased your ReBuilder® from another source, their policies will apply. If you obtained your ReBuilder® through our rental, installment payments or financing program this money-back guarantee is not applicable.