The best way to get relief and enjoy the benefits of better health is to try the ReBuilder® for yourself today.
Here’s How It Works
Call Us for Support
At the end of the second week of treatment, if your ReBuilder is not meeting your expectations, call us and you’ll be immediately greeted by one of our knowledgeable representatives. No automated touch dials or service centers. We’ll have one of our experienced nursing staff members suggest corrective changes to fit your particular needs.
Still Not Satisfied?
If you are still not satisfied with your progress after completing your consecutive 90 days of treatment, call us to complete your return. We will give you a Return Merchandise Authorization # (RMA) and the address of our Quality Assurance Contractor so you can return your ReBuilder for Inspection. This must be completed within your allotted 1 year time period from the date of purchase.
Send Us Your repackaged ReBuilder in the original shipping box
Include all instructions and accessories.
Write the RMA # clearly on the outside of the box.
Any return that does not have a valid RMA # on the outside of the box will be returned by the Quality Assurance Contractor. Ship it to the address supplied, ensuring your package and with a return receipt requested. This RMA # is valid for 30 days. Packages received after this window will be rejected and returned.
What Does the Quality Assurance Contractor Do?
The Quality Assurance Contractor will examine your ReBuilder to rule out any warranty issues that might be responsible for your dissatisfaction. If it is determined that there is a warranty issue, the Quality Assurance Contractor will repair and recalibrate your ReBuilder to ship it back to you, so that you may complete your 1-year money back guarantee period with a ReBuilder device that we will all know is working properly.
If there are no warranty issues and we have analyzed your treatment record for 90 days of consecutive treatment, a 15% restocking fee will be deducted from the purchase price (less original shipping costs) and the remaining amount will be issued as a refund within 30 days of final approval of the return.
Who May Apply?
The 1 Year Money Back Guarantee applies to new personal use purchases only, made directly through ReBuilder Medical, Inc. This guarantee does not apply to refurbished equipment, discounted devices, distributors, or professional users (physicians), and is valid only in North America. Only the cost of the ReBuilder is refundable. Any optional accessory items added to the order are non-refundable. If you purchased your ReBuilder from another source, their policies will apply. If you obtained your ReBuilder through our financing program this money back guarantee is not applicable.